Category: Program Design

High-impact live-online math tutoring has proven to significantly boost student performance in New Mexico when schools follow best practices and leverage strategic partnerships for curriculum and tutor training.

Saga Education's live-online high-impact tutoring model significantly increased NYC high school students' math GPAs and Regents exam pass rates according to a study by MDRC. By blending remote live tutoring with computer-assisted learning, this cost-effective program offers a proven path to accelerate student learning and build long-term math proficiency.

High-impact tutoring is an effective, evidence-based practice best delivered during the school day to align with curricula and ensure attendance. However, when logistical barriers make in-school programs difficult, after-school tutoring can serve as a rigorous and impactful alternative for student success.

The Chicago Board of Education authorized a new agreement for the tutoring program partnership between Chicago Public Schools and Saga Education at its July 30, 2026 meeting. Saga will provide high-impact math tutoring to 1,800 students across the district in the 2026-2027 school year.

This article explores the successful design of New Mexico's high-impact live-online tutoring program, highlighting three key pillars: teacher-tutor collaboration, in-person site coordination, and maximizing student talk time. It also details how Michelle Korbakes, New Mexico Public Education Department Project Manager, coaches tutors by leveraging data from the Saga's live-online tutoring platform.

In this Q&A, we dive into Palak Chandak’s journey to the education field, day-to-day work as a site director for Saga Education at a Maryland high school, the program model, and her tech-powered approach to coaching—specifically, how she leverages Saga’s AI insights to provide holistic, trend-based feedback to her team of seven tutors.